Jebsen & Jessen Communications Wins 2014 Thailand Enterprise Telephony System Integrator of the Year

Jebsen & Jessen Communications Wins 2014 Thailand Enterprise Telephony
System Integrator of the Year

Jebsen  Jessen

19 June 2014, Thailand – Jebsen & Jessen Communications Thailand (JJCT) has been awarded the Frost & Sullivan 2014 Thailand Enterprise Telephony System Integrator of the Year Award. The award was presented at the 2014 Frost and Sullivan Thailand Excellence Awards held on the 28th of May at the Four Seasons Hotel, Thailand.

The Frost & Sullivan award for Enterprise Telephony System Integrator of the Year is presented to the company that has demonstrated product and service excellence, outstanding performance and growth in the telephony system market.

“Jebsen and Jessen Communications Thailand (JJCT) offers an eclectic suite of communications and telephony solutions, with a focus to enhance customer value,” Harsh Upadhyay, Industry Analyst, ICT Practice, Frost & Sullivan Asia Pacific, said. “The company closed many silo telephony as well as bundled solution deals in key verticals including government, banking, insurance and manufacturing. In several deals, it was able to replace competitor’s solutions too.”

In an increasingly competitive business environment where technology excellence is a given, JJCT thrived through the firm establishment of existing customer relationships and strategic alliances with leading IT vendors to secure and deliver projects successfully. Currently, JJCT is one of the top five channel partners in the enterprise telephony market and the top three partners for Avaya, the vendor that leads the telephony market in Thailand.

“JJCT has shown a remarkable telephony revenue growth of 20% over CY 2012, by leveraging on large accounts as well as mid-market opportunities. The ability to offer comprehensive and customized solutions, and position itself as the customer’s consultant is also the key for JJCT’s success,” Upadhyay continued.

The enterprise telephony market in Thailand has been burgeoning over the years. According to research by Frost & Sullivan, the Asia Pacific market has an estimated market worth of USD56.2 million in 2013. This is a significant 6.5% rise over 2012.

“We are encouraged that JJCT’s efforts in providing only the best to customers have been recognized by our industry peers. Winning this award will spur us to continue on our journey in service excellence, creating even greater value-add to businesses here.” Jonathan Lee, country director of JJC Thailand (JJCT) said.

The Frost & Sullivan Thailand Excellence Awards recognize companies and individuals that have pushed the boundaries of excellence – rising above the competition and demonstrating outstanding performance in the Thailand market. This is the third consecutive year it is organized and awards companies in categories such as information and communication technologies, healthcare and building technologies.



About Jebsen & Jessen Communications

We deliver business communication solutions for our multinational customers. Specialising in the execution and implementation of IP (Internet Protocol) infrastructure, we help our customers develop unified communication and contact centre solutions over multiple sites, and across their global networks. We also diagnose, design and deploy CRM contact centres, provide network infrastructure and develop wireless & mobility solutions for different market verticals. We are one of the eight Regional Business Units under the Jebsen & Jessen Group of Companies South East Asia, and have over 370 staff, supporting more than 800 customers globally.

JJC received the Frost & Sullivan Southeast Asia Contact Centre System Integrator of the Year award for consecutively 3 years since 2011. This is in recognition of its strong reputation as a trusted partner in the contact centre space across industry verticals and by leading vendors.

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About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

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