NTT Communications Launches
Eye-on Managed Service for IT Infrastructure in Thailand
Bangkok: Feb 27, 2017 – NTT Communications (NTT Com), the ICT solutions and international communications business within the NTT Group (NYSE: NTT), announced today the launch of its Eye-on Managed Service to enable enterprises in Thailand to efficiently and smoothly manage their IT infrastructure, including domestic networks, Internet and server systems.
NTT Com’s Eye-on Managed Service is ideal for organizations with complex IT infrastructure or multiple branch connections, including manufacturers, chain stores and multinational companies with offices in Thailand. Furthermore, the service’s capability can be served more than 1,500 customers.
The service provides 24×7 system monitoring and network operation management. If any error or system unreachable is identified, a support team of more than 50 technicians will notify the customer via e-mail, SMS and phone. Once the problem is fixed, another SMS message will be sent to confirm the system recovery.
Mr. Masatoshi Tsuboi, Deputy Vice President and COO of Strategy, Product & Service, Data Center Department at NTT Communications (Thailand), said: “Our Eye-on Managed Service provides full-cycle network monitoring for customers of NTT Com’s Data Center, Enterprise Cloud or Networking services, specifically helping them to minimize the interruption of running network servers and applications. IT infrastructure, including network connectivity and security, are vital for business, so even infrequent crashes can cause tremendous damage to a company. Our new Eye-on Managed Service enables company to avoid this risk by managing their network systems efficiently.”
High-quality monitoring and operations management performed by the service is based on the Information Technology Infrastructure Library (ITIL) standard, a set of practices for IT service management that focuses on aligning IT services with specific business needs.
For more information, please contact:Tel: (66)2236-7227 Email: firstname.lastname@example.org
About NTT Communication Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including the leading global tier-1 IP network, the Arcstar Universal One™ VPN network reaching 196 countries/regions, and over 140 secure data centers worldwide. NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.